Out in the world
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McKinsey Quarterly
In his new book, designer Fred Dust offers a blueprint for having more productive, deliberate, and purposeful conversations.
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Fortune
As an architect and design thinker, Fred often found himself conducting difficult conversations among stakeholders with sharply differing points of view. As he explains in this excerpt from his new book, Making Conversation, the experience prompted him to consider how conversations themselves could be better designed—leading him to some life-changing insights.
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Fast Company
Despite technological advances, our ability to communicate meaningfully is deteriorating, says Fred Dust, a partner at creative consultancy Ideo. The remedy, he believes, lies in finding ways to restore real conversation to our daily lives.
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Business Insider
Dust shares tips for how to have more productive, vulnerable, and connected conversations at work, home, and in our daily lives.
Videos
Audio
Voices of Esalen: Fred Dust
Fred Dust is a former Global Managing Partner at the acclaimed international design firm IDEO, where he worked with leaders and change agents to unlock the creative potential of business, government, education, and philanthropic organizations.
Getting Smart: Fred Dust on Making Conversation
On this episode of the Getting Smart Podcast, Tom is joined by Fred Dust, author of the new book Making Conversation: Seven Essential Elements of Meaningful Communication.
Second City Works: Getting to Yes
Kelly talks to former IDEO executive Fred Dust about his terrific new book Making Conversations.
Minds & Mics: Designing Better Conversations with Fred Dust
Designer and author Fred Dust joins me on the show to discuss how we can use principles from design to have better, more impactful conversations.
The Conversation Factory Book Club: Making Conversation with Fred Dust
Designer and author Fred Dust joins me on the show to discuss how we can use principles from design to have better, more impactful conversations.
Notable Media and Bylines
The Art of Co Creation – Skoll World Forum
Why IDEO’s Fred Dust Thinks we Must Relearn the Art of Dialogue – Fast Company, October 2017
Designing Dialogue For A More Productive Workday – Fast Company, December, 2017
Can We Redesign The Way We Talk About Gun Control In America? – Fast Company, October, 2017
How Human-Centered Design Thinking Can Transform Community Media – Knight Foundation, February, 2013
What Would Happen If We All Hit Pause? – Medium, February, 2017
Notable Design Education Initiative Award: Creative Tensions – Core77, 2016
Designing Systems at Scale – Rotman, Winter, 2009
How government can innovate: Lessons from Fred Dust of IDEO – Washington Post, March, 2011